INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Welcome to safestallbd.com Search to find the product you want. If you can’t find it & have any question ? please contact our hotline

01312885269
01764885269
thank you.
stay with safestallbd.com buy original products

How to place an order in safestallbd.com :

Firstly, just write a product name in the search box, choose your required products and add to cart
After adding products click to the shopping cart, the cart will be view then update product quantity and click to “Proceed to Checkout” Button.
Fill the form
Choose the Payment Method and delivery time.
Tick the Terms & Condition after reading the terms-condition
Then press the “Place Order” button. Now your order placed in safestallbd.com .
You will get a confirmation email and one of our representatives call you to confirm your order.
Your ordered products will be delivered within 1-3 working days after confirmation.

Delivery and Payment Process :

Cash on Delivery is done Area of Dhaka.
In Dhaka  Area – Guaranteed Delivery within 1 to 3 days.
Delivery Charge – Taka 60 only.
Outside of Dhaka –Home Delivery is given all over Bangladesh through paperfly, Redx ,S.A  Paribahan and Sundarban Courier. Customers need to collect the goods from the nearest office of S.A Paribahan or Sundarban Courier.
In this case, customers outside of Dhaka must pay the value in advance by bKash, Rocket, Nagad, or Bank Transfer. Our bKash & Nagad Account No. 01312885269(Personal).
Delivery charge – Taka 120 only.
Please call for more information (+8801312885269).

Return And Refund Policy

Thanks for shopping at safestallbd.com If you are not entirely satisfied with your purchase, simply return!

Returns

Bought something online, but it’s not what you expected it to be. Don’t worry, we’re here for you

You have 2 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Here’s how to return an item:

Send the item you wish to return along with all original packing materials and accessories
If available, attach the packing slip that came with the item
If you don’t have the original packing slip, you can sign in to your account, select the order and then print out an Easy Returns Receipt.
Unlike other companies, Safestallbd.com DOES NOT charge restocking or service fees when you return a product so rest easy knowing that when you want your money back – we give it all back.
In Case Of Pre-Payment:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Remarks:

Once your return arrives at one of our warehouses, a Safestallbd.com. return specialist will inspect the shipment, normally within one day and a credit will be applied to the payment method used on the original order.
Please Note: Some credit cards may take an additional 2-10 days for the credit to show on your account so allow as much as 14 days for the credit to be applied.

In Case Of Cash On Delivery (COD):

Simply inform the delivery executive of your decision to return the product on arrival. You are entitled to get a No Questions Asked (NQA) privilege as a valuable client. If the delivery executive refuses to respond accordingly simply take an extra effort to call the customer service hot line 01312885269

 

Shipping

Any shipping cost related to the cancellation or delivery of the merchandise will not be covered by NQA privilege facility.

 

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